This Pre-Screening and Post-Screening Policy is provided by Sparknet Limited (hereinafter referred to as "Soul Love", "we", "our", or "us").

At Sparknet Limited, we take user safety, legal compliance, and content integrity seriously. To maintain a secure and responsible environment on soulove.ai (the "Website"), we have implemented a dual-layer content moderation system that includes pre-screening (before content is displayed) and post-screening (after content is made available or generated).

This policy outlines our commitment to reviewing content both proactively and reactively to ensure it aligns with our community standards and applicable laws.

The following types of content are subject to both pre-screening and post-screening review: AI-generated text, images, and videos. User-submitted prompts and interactions. Character names, bios, profile fields, and tags. Usernames and account metadata. * Any other content created, uploaded, or shared via the Services.

Before content is displayed or made available: Automated Scanning: All prompts and uploads are scanned in real-time using automated safety systems trained to detect prohibited or sensitive material. Risk Filtering: Filters are applied to block known high-risk patterns, terms, and behaviors. Queueing:* In certain cases, content may be queued for review prior to approval to ensure it meets our safety benchmarks.

After content is displayed or generated: Continuous Monitoring: Automated systems continuously monitor for emerging risks or violations that may not have been detectable during pre-screening. Human Audit: Human moderators conduct regular audits and reviews of trending content, reports, and flagged materials. User Reporting: Users can report any content for further evaluation via [email protected]*.

Content that is found to be in violation during either screening phase may result in: 1. Immediate Action: Removal or restriction of the non-compliant content. 2. Account Sanctions: Suspension or termination of user accounts depending on the severity. 3. Legal Compliance: Escalation to law enforcement or relevant authorities where legally required.

Our moderation systems are regularly updated to reflect evolving standards, user behavior, and technological capabilities. We are committed to creating a safe environment for our community and welcome feedback to help us improve our screening processes.

If you have questions about this policy or would like to report an issue, please contact us at: