Last Modified: April 2026
1. Our Commitment to Safety
At Soul Love, we are committed to providing a secure, respectful, and lawful online environment for all users. The following categories of content are strictly forbidden on our platform. This policy applies to all content, including but not limited to text, images, audio, and any other AI-generated content created or shared on our platform, including soulove.ai (collectively, the "Services").
We maintain a zero-tolerance policy toward any content that involves the exploitation of minors or illegal activities.
2. Categories of Prohibited Content
2.1. Illegal Content
Content that contravenes local, national, or international laws and regulations is strictly prohibited. This includes, but is not limited to: Promotion of illegal drugs, regulated substances, or weapons. Fraudulent activities, including scams, phishing, or identity theft. * Advocacy or endorsement of any illegal acts or criminal organizations.
2.2. Child Exploitation (Zero Tolerance)
We unequivocally disallow content that exploits or poses a danger to minors. This includes: Child Sexual Abuse Material (CSAM): Any visual or textual representation of sexual abuse involving minors. Simulated Minors: Any AI-generated content that depicts individuals who appear to be minors in sexualized or suggestive contexts. Harmful Conduct: Content that promotes grooming, trafficking, or any form of exploitation of children. Note: All suspected cases of child exploitation will be reported to the National Center for Missing and Exploited Children (NCMEC) and relevant law enforcement.
2.3. Extreme Violence, Cruelty, and Bestiality
Content that encourages, glorifies, or promotes violence and cruelty is strictly prohibited. This includes: Violence & Self-Harm: Promotion of suicide, self-mutilation, or terrorism. Extreme Cruelty: Graphic depictions of torture, dismemberment, or extreme physical violence against humans. Animal Cruelty & Bestiality:* Any content depicting or promoting sexual acts with animals (bestiality) or the unnecessary suffering and killing of animals.
2.4. Non-Consensual Content and Deepfakes
We respect the dignity and privacy of real individuals. The following are prohibited: Non-Consensual Intimate Imagery (NCII): Using AI to create sexually explicit or suggestive content featuring real individuals without their express consent. Malicious Deepfakes: The creation of misleading media using the likeness of real persons, public figures, or celebrities to harass, deceive, or falsely suggest endorsement. Invasion of Privacy:* Sharing or generating content based on unauthorized personal data, such as private addresses, financial records, or private ID documents.
2.5. Hate Speech and Discrimination
We do not tolerate content that promotes hate speech or discrimination based on: Race, ethnicity, or nationality. Religion or religious beliefs. Gender, sexual orientation, or gender identity. Disability, age, or any other protected characteristic. * Content promoting extremism or hostility toward protected groups is strictly forbidden.
2.6. Intellectual Property Infringement
Users may not generate or distribute content that infringes upon the copyrights, trademarks, or patents of others. This includes unauthorized use of proprietary characters, logos, or artistic works that violate intellectual property laws.
2.7. System Abuse and "Jailbreaking"
To maintain platform integrity, users are prohibited from: Bypassing Safeguards: Any attempt to "jailbreak" or use prompt engineering techniques specifically designed to circumvent our AI safety filters and moderation systems. Malicious Use: Using the platform to generate malicious code, malware, or to conduct automated attacks (DDoS, scraping, etc.).
3. Content Moderation and Monitoring
To ensure compliance, we utilize a multi-layered moderation approach: Automated Filtering: Proprietary AI-based technology monitors interactions in real-time to block prohibited content. Manual Review: Flagged content or accounts may be subject to manual review by our safety team. Reporting System:* Users are encouraged to report any content they believe violates this policy via our support channels.
4. Enforcement and Termination
4.1. Consequences of Violation
Violations of this policy may result in: 1. Immediate Removal: Deletion of the non-compliant content. 2. Account Termination: Permanent ban and forfeiture of any remaining credits/subscriptions without refund. 3. Legal Action: Reporting to appropriate law enforcement authorities when necessary.
4.2. Right to Refuse Service
We reserve the right to suspend or terminate the use of the Services by anyone engaged in suspected infringement of this policy at our sole discretion.
5. Contact and Reporting
If you encounter prohibited content or have questions regarding this policy, please contact us immediately: