Prohibited Content Policy

Latest Update: 03/13/2026

1. Our Commitment to Safety

At Sparknet Limited, we are committed to providing a secure, respectful, and lawful online environment for all users of Soul Love. The following categories of content are strictly forbidden on our platform. Additional prohibited uses are outlined in our Terms of Service.
This policy is applicable to all content, including but not limited to text, images, videos, and any other AI-generated content created on our platform, including soulove.ai (collectively, the "Services").

2. Categories of Prohibited Content

2.1. Illegal Content

Content that contravenes local, national, or international laws and regulations is strictly prohibited. This includes, but is not limited to, content associated with illegal drugs, weapons, violence, or activities that advocate or endorse illegal actions.

2.2. Hate Speech and Discrimination

We do not tolerate content that promotes hate speech, discrimination, or harassment based on various factors, including race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.

2.3. Violence and Harm

Content that encourages, glorifies, or promotes violence, self-harm, or harm to others is strictly prohibited. This includes content that endorses suicide, terrorism, or any form of harm.

2.4. Child Exploitation

We unequivocally disallow content that exploits or poses a danger to minors. This includes child sexual abuse material (CSAM) or any content that promotes the harm or exploitation of children.

3. Content Moderation and Monitoring

To maintain a secure environment, we have implemented the following measures:
  • Automated Filtering: We use proprietary technology to monitor and filter interactions for compliance with this Prohibited Content Policy.
  • Manual Review: In the event that our moderation filters detect a potential violation, we reserve the right to manually review the flagged content and associated account data.
  • Discretionary Action: We may take appropriate action based on our review, which may include content removal or account suspension.
We strive to strike a balance between user privacy and community standards, and we appreciate your cooperation in adhering to these guidelines.

4. Enforcement and Termination

4.1. Consequences of Violation

Violations of this Prohibited Content Policy may result in: 1. Immediate removal of the non-compliant content. 2. Temporary or permanent suspension of the user's account. 3. Legal action or reporting to appropriate authorities where required by law.

4.2. Right to Terminate

Sparknet Limited reserves the right to suspend or terminate the use of the Services by anyone engaged in suspected infringement or violation of any categories described above.

5. Reporting Violations

If you have noticed any violation of these Terms, content of any nature whatsoever that you believe is prohibited, or if you require further clarification, please contact us.

6. Contact Us

If you have any questions about our Services, or to report any violations of this policy, please reach out to us:
  • Email: [email protected]
  • Address: ROOM H28,BLK EH, GOLDEN BEAR IND.CTR 66-82 CHAI WAN KOK ST.,TSUEN WAN HONG KONG