Last Updated: April 2026
soulove.ai maintains strict protocols to ensure that all participants and users are of legal age. This policy describes our multi-layered verification measures for both viewers and content creators.
1. Viewer Age Verification
Before any user can access adult-oriented content or features on soulove.ai, a multi-stage verification process is in place to ensure full compliance with local regulations:
- Mandatory Age Gate: All users must pass a persistent splash screen requiring a positive affirmation that they are at least 18 years of age (or the legal age of majority in their jurisdiction) before entering the site.
- Email Address Age Estimation: The registered email address associated with a user’s account is automatically used for age estimation conducted by a reputable third party.
- Payment-Based Verification: The use of a valid credit card during purchase serves as a secondary verification, as these financial instruments are generally restricted to adults.
- Third-Party Identity Verification: Depending on the user's geography and local regulatory requirements, we may employ trusted third-party verification providers. This may include:
- Government-Issued ID Checks: Verification of passports, driver’s licenses, or national ID cards.
- Biometric Verification: Facial recognition or "liveness" checks to ensure the user matches their provided identification.
- Electronic Identity (eID): Integration with approved digital identity systems in specific regions.
- Technical Filtering: We utilize IP-based geo-blocking to enforce stricter age-verification standards in jurisdictions where specific digital age-check laws are mandated.
2. Content Creator Verification
While our platform primarily features AI-generated characters, any individual acting as a “Creator” who publishes real-person characters must undergo a rigorous Know Your Customer (KYC) process:
- Identity Proofing: Creators must submit a clear copy of a valid government-issued photo ID.
- Liveness & Biometric Match: We utilize automated third-party tools to perform a liveness check, ensuring the ID is valid and belongs to the person submitting it.
- Manual Audit: Our safety team performs manual spot checks on creator documentation to ensure authenticity and cross-reference with global sanctions lists.
- Records Maintenance: In accordance with industry standards (such as 18 U.S.C. § 2257 compliance), we maintain secure, encrypted records of all verified creators and the associated content they produce.
3. AI-Generated Content Safety Standards
To prevent the generation of content that could be harmful or perceived as underage: Architectural Filters: Our AI models incorporate "Negative Prompts" and safety layers that automatically block the generation of harmful content or imagery bearing any resemblance to minors. Attribution & Logging: Every AI-generated output is cryptographically linked to a verified user account, ensuring a clear audit trail for content accountability.
4. Continuous Monitoring and Enforcement
We regularly update our verification technologies to stay ahead of evolving regulatory standards. Any user found attempting to circumvent these verification methods, providing false documentation, or facilitating access for minors will be subject to an immediate and permanent ban. We reserve the right to re-verify any user's age at any time if we suspect a violation of this policy.
5. Contact Information
If you have questions regarding our verification processes or wish to report an issue, please contact our compliance department at:
[email protected].